"Why The Hell Do I Have A Spending Limit??"

“Aye Mr. Sprint!!!  Why the hell do I have a %$^&ing spending limit!!!???  I didn’t ask for this $%^&, I don’t want this… I didn’t sign up for this so why the hell do I have a spending limit???”

The Answer:  
Want to know why you have a spending limit??  It’s because… you… HAVE BAD CREDIT!  When you start your service with Sprint, they have to run your credit and your credit history determines how large or how small your spending limit will be, or if you have one at all.  It will also determine how many lines you are eligible for on your account.

…and that is why you have a spending limit account.

Consulted and I’m Done

What Gets Me Over My Sprint Spending Limit??

“What Gets Me Over My Spending Limit???”


“Dear Mr. Sprint Guy, my spending limit is 150, and my bill right now is only $60.00, but my phone is turned off because they said I went over my spending limit, how can I be over my spending limit when my total due right now is only $60.00??”

The Answer:
Ok, well… having a large overall balance isn’t the only thing that will get you over the spending limit.  Pending charges are other things that get you over the spending limit.

Pending charges are charges that will appear on your next bill, they are charges that are generating and racking up during the real time.

For example, lets say that your spending limit is 150, and your unpaid $100.00 bill has already come out, and you received it in paper form.  Now lets say while you haven’t paid your bill, during the billing cycle that you currently are in you go over your minutes.  You are charged .45 cents a minute and you racked up $75 worth of usage in overage, but sense the billing cycle isn’t over with yet, these charges are “pending” and will be on your NEXT statement.  Those pending charges are added on with the $100.00 and takes you over the account spending and causes interruption in service.  Once that happens, you should make a payment to get yourself under the spending limit so that you can continue to make outgoing calls.

What are some examples of charges that could be pending that could get you over the spending limit?

*  Ringtones
*  Downloads (screen savers, games, etc.)
*  411 Calls
*  Overage in the minutes.
*  Overage in the kilobyte usage (the internet).
*  Things you’ve purchased and will be billed for it later.
*  Text Messages
and I’m sure there are more, but I can’t think of them right now.

From my experience dealing with customers, the most common thing that gets users over their account spending limit are overage in minutes and downloads.

Have any other questions just let me know.  TheSprintMan@yahoo.com

Consulted and I’m Done

"I'm Not Over My Spending Limit, Why Ya'll Shut My Phone Off???"

This is a question that keeps popping up a lot mostly with customers that haven’t been with Sprint longer than a few months.  Going over your spending limit isn’t the only thing that will shut your phone off, if your bill is also delinquent (AKA “being pass due") your phone will be shut off as well.

Now although we are supposed to tell you that there is no “grace period” after your bill due date, in all honesty your phone wont be turned off the next day after the bill due date either.  The system will give you some time to get it together and make a payment or at least call us to set up a payment arrangement so you wont be turned off before you are able to pay.

So in summary even though this was a short entry, being over your account spending limit isn’t the only thing that turns your phone off… being ridiculously late will also cause interruption in service as well.

Also just to let you know, WE don’t turn your phone off… YOU DO when you don’t make a payment!

Consulted and I’m Done