Is the price of the phone still on your bill and it’s effecting your current balance?
This is a question that is frequently asked, and Sprint doesn’t just volunteer this information until you call one of our representatives (like me) and curse us out about it. Now I want to say unfortunately there isn’t anything a Sprint representative can do about this answer I’m about to give you, but it takes up to 2 billing cycles from the date the phone is received at one of our warehouses for your credit to hit the account. *sigh* what can you do besides wait right?
Like I said earlier, there isn’t much any of us representatives can do to speed up the process, however what we can do is give you a payment arrangement regardless of your payment history (unless your account is sold to a collection agency) that way your phone at least wont be interrupted for the lingering balance until this problem is resolved. *shrugs shoulders* what can we do huh?
Any other questions or comments just e-mail me at TheSprintMan@yahoo.com
Consulted and I’m Done
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