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This is an informative blog from a current Sprint employee to educate Sprint customers on frequently asked questions and to resolve reoccurring issues and problems.

Thursday, March 11, 2010

"Can I Change My Bill Due Date??"

“Hey Mr. Sprint Man, I’m on disability and I get paid once a month… but my Sprint bill is always due on the 29th and I get my check on the 3rd of each month, I called once to tell them [Sprint] to have my bill due on the 3rd of each month but they never changed it, can it be changed??”

The Answer:  Yes you can change your Sprint bill due date.  Get in touch with our Customer Care department and they can change it, however your bill has to be CURRENT in order for us to change the bill’s due date.  That means, you can’t have any past due balance on your account and if you only have one balance it cannot be a day late when you call us in to change it.  Now the rep you spoke with might’ve thought they knew what they were doing when they tried to make the change, but they didn’t.  The computer system will not change your billing cycle if you have a delinquent balance.

Did you find this information useful?

If you have anymore questions concerning thi e-mail me at TheSprintMan@yahoo.com

Consulted and I’m Done

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